Posted: 09/04/2017

Post here anything related to the 14 Jan 2016 conference Download .pdf file REPORT The videoconference was conducted on 14 Jan 2016 live online at the Innovation Hub. Purpose The Nov 2015 workshop kicked-off the development of Cross Cultural Competence State-of-the-art Online Solutions that will support national experts" efforts in efficiently improving cross cultural competence and educate masses of personnel. The 14 Jan 2016 videoconference capitalized on the workshop and invited more experts to join the project community and share their insights. Objectives To address the following questions. What are the shortfalls, in terms of cultural learning support, faced by each nation/expert that this project could collectively address? What could each nation/expert contribute to the collective effort to increase cultural competence? What online tools (existing or to be developed) could efficiently support cross cultural learning? Findings PROPOSED DEFINITION Cross-Cultural Competence (3C): _The ability to quickly and accurately comprehend then act appropriately and effectively in a culturally complex environment to achieve the desired effect without necessarily having prior exposure to a particular group, region or language. Comment at 3C LEARNING CHARACTERISTICS Includes post reflection and assessment 3C implies identifying, understanding and mastering the cognitive and affective processes at play during cross cultural experiences. This requires conducting post-experience assessment by the subject and by experts Validation 3C online solutions should be validated Online expert community 3C experts community need online tools to collaborate and coordinate their activities. Leadership 3C is a critical skill for military leaders Target culture specific developing 3C should be focusing as close a possible on the situation (people, culture, time, place) the student will be confronted with Military culture Military culture, own and foreign, is also a topic of 3C Consider a interagency approach 3C is developed by many institutions (Government, IO, NGO). A coordinated approach between them could be beneficial to this project Unlearning 3C development should facilitate unlearning LEARNING AUDIENCE See earlier findings in the Action Plan LEARNING CONTENT Regional Portfolio Region specific cultural information and references should be made available through this project. Should you need 3C knowledge support, request for information in this forum : Live cross cultural/language interaction Live interaction is critical to cultural and linguistic competence. It should be practiced at peer to peer level and in small groups. NATO ACT Innovation Hub is able to support live interaction through the internet between candidate institutions. Experts and institutions seeking such interaction should post a request on the forum. For example : looking for 2 US army officers to participate online in a table top exercise of the Norwegian Army academy. Train the trainer It takes a very long time to develop 3C expertise. The development of a cohort of intermediate level 3C trainers could help support the global 3C in nations and institutions. Language skills Reaching the highest level of 3C implies the acquisition of foreign language skills. Definitions Common definitions should be agreed upon for this project. Propose and discuss definitions here : Assessment items common assessment items should be agreed upon for this project Scenarios Scenarios for 3C training and education should be developed and shared Communication skills Communication is a fundamental 3C skill Consensus building The ability to build consensus is part of 3C ONLINE SOLUTIONS CHARACTERISTICS See findings from Nov 2015 workshop in the action plan STRATEGY 3C experts" influence The influence of the 3C experts on their respective institutions, as of today marginal, should be boosted. Existing Online Tools See earlier findings in the Action Plan Online Tools to develop See earlier findings in the Action Plan Opportunities Role of the military in the management of immigrants Challenges Identify the role of 3C in hybrid warfare Identify the role of 3C in the Ukraine crisis Presentations Introduction (Serge Da Deppo) West Point USMA (Richard Wolfel) US Navy War College (Yvonne Masakowski) References Military Operations in Megacities, Linguistic Perspective (Jeffrey Watson) NATO STO RTG 120 : Multinational Military Operations and Intercultural Factors NATO STO HFM ET 143 : Leader Development for NATO Multinational Military Operations. Action Plan The Action Plan agreed upon in Nov 2014 is confirmed as follows. To expand the community and integrate new inputs. Continue the discussions through online interactions (forums, videoconferences) Identify Online Learning Solutions to develop, and, later in 2016, develop and test prototypes. Way ahead Engage with TRADOC culture center and Global Cultural Knowledge Network (Ft. Leavenworth) The way ahead agreed upon in Nov 2014 is confirmed as follows. Participants will encourage other experts to join the group. Discussions are continuing on the online forum at and Recurring videoconferences will be organized to discuss new inputs. Next videoconference is planned for March 2016. Workshop material is uploaded on the website. New online forums have been created to support further discussions : Action Plan (Read and discuss the action plan) 3C Products (Definitions, Knowledge Support, Live interaction marketplace) 14 Jan 2016 (videoconference Report, Resources and Discussions)