Posted: 10/10/2013

Lessons list 1. A strategic view of Social Media (Maria-Rosa Moroso)2. Risks of Social Media (Kristina Soukupova)3. Security, Do's and don'ts (UK DMOC)4. Psycho-social aspects of Social Media (Giulia Aubry)5. Social Media tools and techniques (David Bailey)6. Crisis Management (Paola Casoli)7. Social Media Analytics (Jennifer Franco)8. Social Media and Public Affairs (Jennifer Franco)9. Social Media, the Art of Influence and Big Data(Nicole Matejic)